Newcastle upon Tyne: 0191 257 6511 | Pennywell: 0191 534 7733 | Stockton on Tees: 01642 670 100

Customer Service

Dear Sir/Madam,

Further to your communication we are extremely sorry that you have a problem and experienced any inconvenience. In view of this could you please fill in all areas of this form so that we can process your difficulty as quickly and accurately as possible.


Is the article(s) fitted?

If delivered

Did you notice the problem on delivery?

Was the problem reported to the driver?

If collected

Did you notice the problem on collection?

Was the problem reported straight away?

Thank you for filling in this form, your custom is very important to us and we endeavour to respond within 48 hours; however, when we are experiencing a high volume of enquiries responses can take up to 72 hours.

Our business hours are 9am to 5pm Monday to Friday.  

Kind Regards  

Tecaz Customer Services Team